Diagnose Your E-Bike Fault

Diagnose e-bike and e-moto faults by symptom. Won’t start, short range, weak power, noisy motor or soft brakes — find the likely cause and the parts that fix it.

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Why will my e-bike not turn on?

Most no-start faults trace to the battery, the BMS cutting out, a loose main connector, or the controller. Check the battery is charged and seated, then inspect the main power connector before replacing parts.

Why has my e-bike range dropped?

Range loss is usually cell ageing, cold weather, low tyre pressure, or riding in a higher assist mode. A battery that has lost a large share of its original range is likely near the end of its useful life.

Why is my motor making noise?

Grinding or whining usually points to worn bearings, a dry or worn chain and sprocket, or loose motor mounts. Mid-drive motors also make noise when the chainline is misaligned.

Why do my brakes feel soft?

A spongy lever normally means air in a hydraulic line or worn pads. Bleed the system and check pad thickness before replacing the caliper.